Refund policy

You can always contact us for any questions at joebushpaperboy@gmail.com. or call or text us down below

 

Refunds, Cancellations, Damages and issues
Please inspect your Wallpaper upon reception and contact us immediately after installation if you feel the install is defective, or damaged, so that we can evaluate the issue and make it right. We do not offer refunds on finished work so please be sure you're happy with our install before we leave so we can fix any issues you may see. 

We require deposit to book your install, once booked you can cancel your install as long as it is 2 weeks prior to your install date for a full refund. Installs cancelled within 2 weeks of their scheduled install date will forfeit their deposit as we could have scheduled with another customer on our waiting list if you had notified us sooner. 

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Our services are non refundable once installed.  We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at joebushpaperboy@gmail.com.